SDI Award Cherwell Best Vendor 2013

SDI Award affirms Cherwell’s customer service excellence, but it’s our customers who tell the story best. Watch the short video below and see for yourself.

“The winner really did stand out. They have created a culture that is borderline obsessed on the customer outcome, and they’ve managed to dispense of the hierarchy and the layers that separate senior managers, support, and development from the customers. So the whole thing is really focused on moving IT forward in a positive way.”

~James West, Editor, Service Desk Institute (SDI)

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